BBC admits to Jamaica Inn sound problems as viewers complain of mumbling actors

 
Sherna Noah23 April 2014

Viewers who tuned into the launch of Jamaica Inn were left frustrated after struggling to make out the dialogue in the BBC's new period drama.

The first instalment of the TV adaptation of Daphne du Maurier's classic gothic novel, starring Downton Abbey actress Jessica Brown Findlay, was broadcast on BBC1 last night.

Viewers complained that they had to switch on the subtitles or turn up the volume to the maximum setting to understand what the cast were saying.

A BBC spokeswoman said that the corporation, which received 107 complaints, was reviewing the episode following "issues with the sound levels".

Comedian Al Murray was among those attempting to make out what was being said by the stars of the atmospheric drama.

"Find out what happens next in Jamaica Inn by getting your ears syringed!," he wrote on Twitter.

Choreographer and former Strictly Come Dancing judge Arlene Phillips wrote on the social networking site: "Did anyone else have trouble hearing BBC One Jamaica Inn."

John Challis, known for his role as Boycie in Only Fools And Horses, wrote: "Jamaica Inn LOOKS very good but I haven't heard a single word...Either the actors are mumbling or the sound track is faulty."

Emma Frost, who penned the screenplay, suggested that a technical fault, rather than the way that the cast delivered the lines, was to blame.

"No surprises here - I'm told there was a major sound problem for tonight's broadcast of Jamaica Inn - not surprised you couldn't hear it," she wrote.

A BBC spokeswoman said that the drama was watched by 6.1 million viewers.

"There were issues with the sound levels last night that we are currently reviewing ahead of tonight's episode," she said.

"We are adjusting the dialogue levels in episode two and three to address audience concerns so they can enjoy the rest of the drama and would like to apologise to those viewers who were affected."

The drama, set in 1821 against the windswept Cornish moors, was directed by Philippa Lowthorpe, whose credits include Call The Midwife.

The three-part series follows Mary Yellan who is forced to live with her aunt and domineering uncle following the death of her mother.

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