Flights controller 'backs inquiry'

Passengers queue at Terminal 5 of Heathrow Airport after a 'technical problem' at the National Air Traffic Services control centre
9 December 2013

Air Traffic control company Nats has said it would be "to everyone's benefit" if aviation regulators held an inquiry following Saturday's major disruption to flights.

Nats has already started its own inquiry into the events when an internal telephone system problem at the company's Hampshire headquarters led to flight delays and cancellations.

Saying he deeply regretted the disruption, Nats chief executive Richad Deakin said the best way forward was an investigation by the Civil Aviation Authority (CAA) into " the level of contingency and resilience in UK airspace".

He said Nats believed it had appropriate levels of contingency and pointed out that the company delivered "over 90% of an extremely busy schedule of flights during the day and recovered to normal operations in 14 hours".

He went on: "Some of the comments over the weekend show that some parties believe our contingency was insufficient and instead we should be able to continue at 100% capacity in any eventuality.

"In addition to these measures, we believe it would now be to everyone's benefit for the CAA to conduct an open and transparent review to confirm:

:: Whether the level of contingency we have in place meets reasonable operational expectations at reasonable cost;

:: Whether further measures need to be adopted;

:: If so, how these further measures should be funded within the regulatory regime."

Mr Deakin added: "We are keen to do all we can at Nats to ensure the aviation industry has a full understanding of the capability that is in place in the UK and to take any further steps our customers and regulators decide are necessary to help avoid a repeat of last Saturday's problems."

Create a FREE account to continue reading

eros

Registration is a free and easy way to support our journalism.

Join our community where you can: comment on stories; sign up to newsletters; enter competitions and access content on our app.

Your email address

Must be at least 6 characters, include an upper and lower case character and a number

You must be at least 18 years old to create an account

* Required fields

Already have an account? SIGN IN

By clicking Create Account you confirm that your data has been entered correctly and you have read and agree to our Terms of use , Cookie policy and Privacy policy .

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in