Google data investigation reopened

The Information Commissioner's Office has reopened its investigation into Google's Street View cars and personal data collected from UK wifi networks
12 June 2012

The information watchdog has reopened its investigation into Google's Street View cars and the personal data collected from unsecured wifi networks in the UK.

Google agreed to delete all the information that had been collected in November 2010, telling the Information Commissioner's Office (ICO) that the data had been gathered as a result of a simple mistake.

But the ICO has now reopened its investigation following a report by a US watchdog which found emails, passwords and other information had been collected from millions of unknowing internet users through software deliberately written by an engineer.

Steve Eckersley, the ICO's head of enforcement, wrote to Alan Eustace, Google's senior vice president, on Monday, telling him the ICO's investigation has been reopened and asking for further information.

The move followed a report by the Federal Communications Commission in the US which found in April that an engineer, engineer Doe, deliberately wrote the software to capture the information in 2006 and shared his work on the Street View project with the entire team in October of that year.

The long list of data collected by the cars included information relating to online dating sites, visits to pornographic sites, and data in video and audio files, said Mr Eckersley. Medical listings, legal infractions, and complete email messages were also collected, with email headings, IP addresses, full names, usernames, passwords and phone numbers.

"It therefore seems likely that such information was deliberately captured by GSV (Google Street View) operations conducted in the UK," Mr Eckersley wrote. He added that during the ICO's original investigation, the watchdog was "specifically told by Google that it was a simple mistake".

The watchdog called for Google to provide details on what data was collected in the UK, when Google managers were aware it was happening, and why this type of data was not included in the sample of information provided to the ICO during its original investigation.

Nick Pickles, director of the civil liberties campaign group Big Brother Watch, said: "The Information Commissioner's Office is absolutely right to re-open the investigation and must now take every step to get to the bottom of just how many British people's privacy was trampled on by Google.

"The investigation must now be pursued with the vigour sadly lacking in 2010, and every effort made to ensure that Google answers the extremely important questions that it has so far avoided. Breaching the Data Protection Act is a criminal offence and the law should be applied to Google in the same way as any other company or individual."

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